When you engage iRepair2Go, you also agree to our work authorization and service waiver

iRepair2Go Work Authorisation and Service Waiver

I authorize iRepair2GO to perform repair work on my iOS® Device. I understand that the iRepair2GO Techs have been trained to perform device repairs, but iRepair2GO Techs and its affiliates are not an Authorized Service Provider (ASP) of Apple Inc. and are in no way affiliated with Apple Inc. Further, I agree to release, indemnify, and hold iRepair2GO harmless from liability for any claims or damages of any kind or description that may arise from any iOS device repair work performed on my device.

I understand that iRepair2GO has no liability for any data loss, which may occur as a result of work done on my device. I also understand that I have the option to, and I am responsible for backing up the device before allowing iRepair2GO Techs to work on my device in the event of any data loss and hardware or software failure.

I understand that repairs or technical support rendered by iRepair2GO Techs may void manufacturer warranties for this iOS device. iRepair2GO and its affiliates do not assume any liability or warranty in the event that the manufacturer warranties are voided but may, at its sole discretion, offer its own warranty on the parts and/or services performed.

I understand that the repair quote is based on the described problem I had selected and have relayed to an iRepair2GO Tech. Any deviation from the described problems will be subjected to a minimum service fee of $40 when the iRepair2GO Techs has arrived on-site or is en-route.

I understand that waterproofing features will be lost during the process of repair for certain models of devices which has waterproofing features.

I understand that any faulty parts after being replaced will be taken back by iRepair2GO Techs. I also understand that due to the nature of a cracked screen, the body’s perfect frame is usually compromised and thus, slight imperfections might occur – such as the screen that is replaced, not being able to fit perfectly into the dented frame. For extreme cases, I understand that the iRepair2GO Techs will have to use tools to force the dented frame back into position, to allow the glass to fit in. This might compromise aesthetics over functionality but is otherwise necessary. If an iRepair2GO Tech has to use tools on any frame or corner an addition charge of minimum $10 will apply.

I further understand that it is my responsibility to inform iRepair2GO accurately with regard to the model description and condition of my iOS device, as well as whether any modifications or repairs have previously been attempted or completed. An iRepair2GO Tech will perform a check-in diagnosis of my device to evaluate its condition. If the device needs to be taken to our service center and arrives at iRepair2GO in noticeably different condition than previously described, I acknowledge that additional charges may apply. I understand that an iRepair2GO Tech will inform me to discuss the discrepancies and potential additional costs. In cases of glass repair jobs for iPhones, if the iPhone has been found not to contain an original LCD, or the display not working as normal (i.e: dark spots, bright spots, water stains), additional charges may apply. Our technician will be able to advise you when checking the phone. You may also choose to cancel the job at that point with a $40 service fee.

iRepair2GO and its affiliates have no liability whatsoever for indirect or consequential damages resulting from a repair or repair attempt, including any lost or damaged data, software, or lost profits or revenue of the customer.

iRepair2GO provides a 30 days warranty, as shown in the quotation, for the parts replaced. The warranty covers defects not owing to physical damage, relating to the parts that have been replaced only.

iRepair2Go Scope of Warranty Coverage

Any purchased parts replaced by iRepair2GO are warranted against defects in material and workmanship under normal use for the duration of the warranty period. This limited, non-transferrable warranty is provided exclusively to the customer who commissioned the repair and whose name appears on the invoice.

The warranty does not include the following:

  • Pre-repair conditions that existed before the repair
  • Post-repair conditions that have been made known to and accepted by the customer
  • Loss of data as a result of the repair or after the repair
  • Subsequent damage to the device after the repair, including cracked screens
  • Subsequent accidental or purposeful drops
  • Water damage devices
  • Tampering with internal hardware or attempted self-repair
  • Software-related issues, including jailbreaking
  • Known manufacturing or performance issues
  • Void if opened by someone other than an iRepair2GO Tech
  • Faults not related to the original repair
  • If your invoice is noted “No Warranty” due to pre-repair condition

Note that having your device dropped and its screen cracked may have already voided its original manufacturer warranty. Any repairs not done by an Authorized Service Provider of the original device manufacturer would also constitute voiding of the original manufacturer warranty.